These terms are a contract between you and Romualdo Pereira da Silva, trading as The Growth Fix, Dublin, Ireland ("The Growth Fix", "we"). Governing law and jurisdiction are set out in clause 18. Contact: romualdo@thegrowthfix.io.

1. The service

The Growth Fix connects to marketing and analytics accounts you authorise, detects changes in performance, and produces prioritised findings and recommendations. It is a decision-support tool. It does not take actions in your advertising or analytics accounts, and it does not spend your advertising budget.

2. Your account

You must provide accurate registration details and keep your credentials secure. You are responsible for activity under your account. You must have the authority to connect any account you connect — including where that account belongs to a client of yours rather than to you.

You warrant that you have all necessary authority, and a lawful basis, to connect each account you connect and to instruct us to process the data in it, including where the account belongs to a client of yours. You will indemnify us against all claims, losses and costs arising from any breach of this warranty.

3. Connected accounts

When you connect Google Analytics or Meta, you grant us permission to read data from those accounts on your behalf, using read-only access. We access only what is needed to provide the service. You can disconnect at any time from within the application, or revoke access directly with the provider. Your use of those platforms remains governed by their own terms.

4. Your data

Data you connect remains yours. We process it to provide the service, as described in our Privacy Policy. We do not sell it, and we do not use it to train generalised AI or machine learning models.

5. Acceptable use

You may not use the service to breach any law or any third party's rights; connect accounts you are not authorised to access; attempt to access another client's data; or interfere with the service's operation or security.

6. Findings and recommendations are advisory

The service produces findings from the data available to it. Data can be incomplete, delayed or misconfigured at source, and correlation is not causation. Every recommendation is a suggestion for you to evaluate, not a professional, financial, tax, accounting, regulatory or legal opinion. You remain responsible for decisions you take. We do not guarantee any particular business outcome.

You will exercise your own independent judgement, and verify any finding against your own data and circumstances, before acting on it. You acknowledge that you do not rely on the service as the sole basis for any commercial decision.

We are not liable for the accuracy, completeness or availability of data provided by third-party platforms, or for findings that are affected by errors or gaps in that data.

7. Availability

We use reasonable skill and care in providing the service, but provide it "as is", without warranties of uninterrupted availability or error-free operation. We may modify or discontinue features, giving reasonable notice of material changes.

We do not commit to a specific uptime level. Where an engagement includes defined service commitments — such as scheduled review meetings, reporting cadence or a revision allowance — those are set out in your written proposal and are what applies.

8. Fees and payment

Fees are set out in the written proposal or order form agreed with you, which prevails over this section if the two conflict. Engagements typically comprise a one-off onboarding fee and a recurring monthly retainer. All fees are exclusive of VAT, which is added where applicable.

Invoices are payable within seven days of issue. Where an onboarding fee is payable in instalments, the schedule agreed in writing applies — typically 50% on written approval and 50% before final delivery and handover.

Monthly support is billed in advance and renews each month until cancelled. Either party may cancel by giving one month's written notice, effective at the end of the following billing month. There is no minimum term. Fees already invoiced for a month that has begun are not refunded on a pro-rata basis. If an invoice remains unpaid after the due date we may suspend access after giving you notice and a reasonable opportunity to pay.

8A. Trials, pilots and free access

We may provide access to the service free of charge for trial, pilot or evaluation purposes. Where we do: no fees are payable and no proposal or order form applies; the service is provided without any availability, accuracy or support commitment of any kind; either party may terminate immediately on written notice, without cause; and we may change or withdraw the service at any time. On termination of free access we will make your data available for export for 30 days and will then delete it. Clauses 5, 6, 9, 10 and 12 to 18 apply to free access in full.

9. Termination

You may stop using the service and close your account at any time. We may suspend or terminate access for material breach of these terms, or where required by law. On termination, your data is deleted as described in the Privacy Policy.

10. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded.

Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, loss of business opportunity or loss of goodwill, however arising. Our total aggregate liability arising out of or in connection with these terms, whether in contract, tort (including negligence) or otherwise, is limited to the total fees paid by you to us in the twelve months immediately preceding the event giving rise to the claim.

11. Changes

We may update these terms and will revise the date above. We will give at least 30 days' notice of material changes by email to your registered address. If you do not accept a material change, you may terminate before it takes effect, without penalty and with a pro-rata refund of any fees paid in advance for a period after termination. Continued use after that date constitutes acceptance.

12. Order of precedence

If there is a conflict, the following order applies, highest first: any data processing agreement we have entered into with you, in respect of the processing of personal data; the written proposal or order form agreed with you, in respect of scope, fees and service commitments; and these terms. Clause 10 applies regardless of anything to the contrary in a proposal or order form, unless we have agreed otherwise in a document signed by us.

13. Entire agreement

These terms, together with any written proposal or order form and the documents they refer to, are the entire agreement between us and replace anything said or written beforehand. You confirm that you do not rely on any statement, representation or assurance that is not set out in them. Nothing in this clause limits liability for fraud or fraudulent misrepresentation.

14. Assignment and change of control

You may not assign or transfer these terms without our written consent. We may assign or transfer them, in whole or in part, to a company we incorporate to carry on this business, or in connection with a merger, acquisition or sale of assets, on written notice to you. Our obligations to you are unchanged by any such transfer.

15. Force majeure

Neither party is liable for failure or delay caused by events beyond its reasonable control, including failure or unavailability of a third-party platform or infrastructure provider the service depends on. If such an event continues for more than 30 days, either party may terminate on written notice.

16. Notices

Notice under these terms must be in writing and sent by email — to you at the address registered on your account, and to us at romualdo@thegrowthfix.io. Notice is treated as received on the next working day after it is sent, unless the sender receives a delivery failure.

17. General

If any provision is found unenforceable, it is severed and the rest remains in force; where possible it is replaced by an enforceable provision achieving the closest permissible effect. A failure or delay in enforcing a right is not a waiver of it. A person who is not a party to these terms has no right to enforce them.

Clauses 2, 4, 6, 9, 10, 12, 13, 16, 17 and 18 survive termination, together with any other provision intended by its nature to survive.

18. Governing law and jurisdiction

These terms, and any dispute arising out of or in connection with them, are governed by the laws of Ireland. The courts of Ireland have exclusive jurisdiction.