Terms of Service

Effective date: 16 October 2026

Version: 1.0

You can download or print these Terms from this page. Earlier versions are available on request.

1. ABOUT US

1.1 Marketing Priority AI (the "Service") is supplied by Romualdo Pereira da Silva Junior, a sole trader trading as The Growth Fix ("The Growth Fix", "we", "us", "our"). The Growth Fix is a business name, not a company. Business-name registration application pending CRO approval (submission reference SR10077300); no registration number has yet been issued.

1.2 Our address: Duleek, Co. Meath, Ireland. Email: support@thegrowthfix.io (support) and romualdo@thegrowthfix.io (general and legal). Telephone: +353 89 950 4799.

1.3 We are not registered for VAT. No VAT is charged on our prices.

2. BUSINESS CUSTOMERS ONLY

2.1 The Service is offered only to businesses, in Ireland, in English and in euro. It is not offered to consumers.

2.2 By creating an account or buying a plan, you confirm that you are acting for the purposes of your trade, business or profession, and that you are authorised to accept these Terms for the business you name at sign-up ("you", "your"). Those people you allow to use your account ("Users") must also follow these Terms, and you are responsible for their use of the Service.

2.3 These Terms, together with the plan details shown at checkout and the Data Processing Terms in Schedule 1, form the contract between you and us (the "Agreement"). The contract is formed when you confirm your order (or start a trial) and we confirm your account. We keep a record of your order and you can see your plan and billing history in your account.

3. THE SERVICE

3.1 Marketing Priority AI brings together marketing observations, prioritised recommendations, reports and content workflows for your business. The features available to you depend on your plan, the accounts you connect and the access those third-party platforms give us.

3.2 Recommendations, reports and generated content are produced partly by automated analysis. They are decision support, not professional advice. You decide whether to act on them, and you should review any content before you approve it.

3.3 We do not guarantee any particular result, including search rankings, traffic, sales, advertising performance, or approval of your content or account by any platform.

3.4 Where an action on a connected platform (for example, publishing a post) cannot be confirmed as successful, the Service shows it as held or failed. It does not show an unconfirmed action as completed.

4. YOUR ACCOUNT

4.1 Keep your sign-in details secure and do not share them. Tell us promptly at support@thegrowthfix.io if you think your account has been accessed without permission.

4.2 Make sure the information you give us, including your business details, is accurate and up to date.

5. CONNECTED PLATFORMS

5.1 You may connect accounts on third-party platforms such as Google, Meta (Facebook and Instagram) and TikTok. Connect only accounts that you own or are authorised to manage for your business.

5.2 Your use of each platform remains subject to that platform's own terms and policies. Platforms can change or withdraw their features, permissions or access at any time. We are not responsible for a platform's actions, availability or decisions, and a change by a platform may limit what the Service can do.

5.3 Connecting an account does not authorise us to post, spend money or make changes on it. We carry out an action on a connected account only when you approve that specific action in the Service.

5.4 You can disconnect an account at any time in Connections in the Service, and you can also remove our access in the platform's own account settings.

6. ACCEPTABLE USE

6.1 You must not use the Service to:

(a) upload, publish or send unlawful, infringing, misleading or harmful content;

(b) impersonate another person or business, or act for a business you are not authorised to act for;

(c) breach any platform's terms or policies;

(d) send spam or unsolicited marketing in breach of law;

(e) attempt to access data or accounts you are not authorised to access, or interfere with the security or operation of the Service; or

(f) copy, resell or reverse engineer the Service, except as the law permits.

7. YOUR CONTENT

7.1 You keep all rights in the content, data and materials you upload or connect ("Your Content"). You grant us a non-exclusive licence to use Your Content only as needed to provide the Service to you, including sending it to a platform when you approve that action.

7.2 You are responsible for Your Content and confirm that you have all rights and permissions needed for it, including rights to any images, video and music, and that its use through the Service will not infringe anyone's rights or break the law.

7.3 Content generated for you by the Service is yours to use, subject to any third-party rights in material you supplied. Because generated content is produced partly by automated means, similar content may be generated for other customers, and you are responsible for checking it before use.

8. TEMPORARY VIDEO FILES

8.1 Generated video files are temporary. Each file is deleted at the earliest of:

(a) 24 hours after it was created (the Service shows you the deadline);

(b) when we confirm that it has been successfully posted to the platform you chose; or

(c) when you confirm in the Service that you have finished downloading it.

Clicking Download alone does not delete a file.

8.2 If posting fails, the file stays available for a retry until its 24-hour deadline. Download or publish your video before it expires. We do not keep video files as an archive. We keep a short record of what happened to each file (for example, that it was posted or expired) so that we can explain the outcome and avoid duplicate posts.

8.3 The maximum upload size is 50 MB (50,000,000 bytes) per file.

9. PLANS, PRICES AND PAYMENT

9.1 Our plans are:

  • Basic: €99 per month, or €990 per year
  • Professional: €149 per month, or €1,490 per year
  • Expert: €249 per month, or €2,490 per year

9.2 We are not registered for VAT, so no VAT is added. The price shown at checkout is the total amount you pay.

9.3 Annual plans are paid in full in advance. Monthly plans are paid monthly in advance.

9.4 Payments are processed by Stripe. You enter your card details on Stripe's payment page; we do not receive or store your full card number.

9.5 Before you confirm your order, we show you the plan, the billing period, the total amount, the renewal date and, if you are starting a trial, the trial end date and the date and amount of the first charge.

9.6 If a payment fails, we will tell you and give you at least 7 days to update your payment details. If payment is still not made, we may suspend paid features until it is.

10. FREE TRIAL

10.1 New customers may be offered a 7-day free trial.

10.2 The trial converts to a paid subscription only if you have confirmed a payment card and agreed to the recurring price shown. If you have done so, your first payment is taken when the trial ends unless you cancel before then. If you have not, your access to paid features ends when the trial ends and you are not charged.

11. RENEWAL, CANCELLATION AND REFUNDS

11.1 Your subscription renews automatically at the end of each billing period (monthly or yearly) until you cancel.

11.2 You can cancel at any time in your account's billing settings or by emailing support@thegrowthfix.io. Cancellation stops future renewals. You keep access until the end of the period you have already paid for.

11.3 We do not give refunds or credits for partial billing periods, including the unused part of an annual plan, unless we are required to by law or we have broken this Agreement.

12. CHANGES TO PRICES AND THE SERVICE

12.1 We may change our prices. We will give you at least 30 days' notice by email before a new price applies to you. A new price applies from your next renewal after the notice period. If you do not agree, you can cancel before the new price applies.

12.2 We may improve or change the Service. If we make a change that materially reduces the core features of your plan, we will tell you in advance where we can, and you may cancel. If you are on an annual plan and cancel because of such a change, we will refund the fees for the unused whole months.

13. SUSPENSION AND TERMINATION

13.1 We may suspend or block a specific action, or suspend your account, if we reasonably believe it is unsafe, unauthorised, unlawful or in breach of these Terms, or if a platform requires it. Where we can, we will tell you the reason and how to resolve it.

13.2 We may end this Agreement by giving you at least 30 days' notice by email. If we do, we will refund the fees for any unused whole months after the end date.

13.3 We may end this Agreement immediately by notice if you seriously or repeatedly breach these Terms, or fail to pay fees after the period in clause 9.6.

13.4 Planned maintenance, platform outages and changes to platform access may affect availability. We will try to give notice of planned maintenance.

14. YOUR DATA WHEN YOUR SUBSCRIPTION ENDS

14.1 When your paid access ends, you can no longer use paid features. You can ask us for a copy of your data until it is deleted.

14.2 Your non-video data is deleted 30 days after your paid access ends, as described in our Privacy Notice, except records we must keep by law (for example billing records, which we keep for 6 years). Backups are overwritten within 30 days after that.

15. DATA PROTECTION

15.1 Our Privacy Notice at https://www.thegrowthfix.io/privacy/ explains how we handle personal data for which we are the controller.

15.2 Where we process personal data on your behalf in providing the Service, Schedule 1 (Data Processing Terms) applies and forms part of this Agreement.

16. INTELLECTUAL PROPERTY

16.1 We (and our licensors) own the Service, its software, design and documentation. We give you a non-exclusive, non-transferable right to use the Service for your business during your subscription, in line with these Terms.

16.2 If you send us feedback or suggestions, we may use them without any obligation to you.

17. CONFIDENTIALITY

17.1 Each of us will keep the other's confidential information confidential and use it only for this Agreement, except where disclosure is required by law or the information is already public through no fault of the receiving party.

18. OUR COMMITMENTS AND DISCLAIMERS

18.1 We will supply the Service with reasonable skill and care.

18.2 Except as set out in these Terms, and to the extent the law allows, we exclude all other terms, conditions and warranties implied by statute or otherwise, including those implied by section 39 of the Sale of Goods and Supply of Services Act 1980. You agree that this exclusion is fair and reasonable for a business subscription at these prices.

18.3 We do not promise that the Service will be uninterrupted or error-free, or that its outputs will be accurate or complete in every case.

19. LIABILITY

19.1 Nothing in these Terms limits or excludes any liability for:

(a) death or personal injury caused by negligence;

(b) fraud or fraudulent misrepresentation; or

(c) any other liability that cannot be limited or excluded by law.

19.2 Subject to clause 19.1, we are not liable for any loss of profit, revenue, business, contracts, goodwill or anticipated savings, or for any indirect or consequential loss, however caused.

19.3 Subject to clause 19.1, our total liability to you arising out of or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the greater of €100 and the total fees you paid us under this Agreement in the 12 months before the event giving rise to the claim.

19.4 We are not responsible for loss caused by a third-party platform, by content you approved, or by your breach of these Terms.

20. EVENTS OUTSIDE OUR CONTROL

20.1 We are not responsible for delay or failure caused by events outside our reasonable control, including platform or hosting outages, internet failures, or changes made by a platform. If such an event prevents the Service from working for more than 30 days in a row, either of us may end this Agreement by notice.

21. CHANGES TO THESE TERMS

21.1 We may update these Terms. We will email you at least 30 days before a material change takes effect, and show the new effective date on this page. If you do not agree, you can cancel before the change takes effect. Changes required by law or by a platform may take effect sooner, and we will tell you as soon as we can.

22. GENERAL

22.1 Notices: we send notices to the email address on your account. You send notices to romualdo@thegrowthfix.io.

22.2 Transfer: you may not transfer this Agreement without our written consent. We may transfer it to a business that takes over the Service, and will tell you if we do.

22.3 Subcontractors: we may use service providers to help provide the Service, as listed in our Privacy Notice.

22.4 Entire agreement: this Agreement is the whole agreement between us about the Service and replaces any earlier discussions. Nothing in this clause limits liability for fraudulent misrepresentation.

22.5 Severability: if any part of these Terms is found unenforceable, the rest remains in force.

22.6 Waiver: if we delay enforcing these Terms, we can still enforce them later.

22.7 Third parties: only you and we have rights under this Agreement.

23. LAW AND COURTS

23.1 This Agreement is governed by the law of Ireland. The courts of Ireland have exclusive jurisdiction over any dispute arising out of or in connection with it.

24. COMPLAINTS AND CONTACT

24.1 Please send any complaint to support@thegrowthfix.io. We will reply as soon as we can and try to resolve it promptly.

SCHEDULE 1 — DATA PROCESSING TERMS

These terms apply where we process personal data on your behalf in providing the Service. They are made under Article 28 of the General Data Protection Regulation (EU) 2016/679 ("GDPR").

1. Roles. For personal data contained in Your Content and in data from the accounts you connect ("Customer Personal Data"), you are the controller and we are your processor.

2. Details of processing.

  • Subject matter and purpose: providing the Service to you, as described in these Terms.
  • Duration: the term of the Agreement, plus the deletion periods in clause 14.
  • Nature: collection from connected accounts, storage, analysis, generation of reports and content, and transmission to platforms you choose.
  • Types of personal data: names, usernames and profile identifiers; contact details; content (text, images, video) that may include people; account and audience analytics, which may include online identifiers.
  • Data subjects: your staff and Users; your customers, followers, website visitors and audiences; people who appear in Your Content.

3. Instructions. We process Customer Personal Data only on your documented instructions, which are these Terms and your use and configuration of the Service, unless the law requires otherwise (in which case we will tell you first unless the law forbids it). We will tell you if we think an instruction breaks data protection law.

4. Confidentiality. Anyone we authorise to process Customer Personal Data is bound by confidentiality.

5. Security. We apply appropriate technical and organisational measures under Article 32 GDPR, including access controls that separate customers' data, encryption of stored connection credentials, and restricted access for our systems and service providers.

6. Sub-processors. You give general authorisation for us to use sub-processors. Our current sub-processors are Netlify (web hosting), Supabase (database, authentication and file storage), DigitalOcean (background processing servers) Resend (transactional email) and Anthropic (drafting social-post captions from the brief you write, only when that feature is switched on for your organisation). We will give you at least 30 days' notice by email before adding or replacing a sub-processor. You may object on reasonable data protection grounds; if we cannot address your objection, you may cancel and we will refund the fees for any unused whole months. We impose data protection obligations on each sub-processor equivalent to these terms and remain responsible to you for their performance. Platforms you choose to connect and publish to (such as Google, Meta and TikTok) are not our sub-processors; they receive data because you instruct us to send it.

7. Transfers. Where a sub-processor processes Customer Personal Data outside the European Economic Area, we ensure that the transfer is protected by the European Commission's Standard Contractual Clauses or another safeguard permitted by Chapter V GDPR.

8. Assistance. Taking into account the nature of the processing, we will help you respond to requests from individuals exercising their rights, and with your obligations on security, breach notification, data protection impact assessments and prior consultation (Articles 32 to 36 GDPR). If we receive a request directly from one of your data subjects, we will pass it to you.

9. Personal data breaches. We will notify you without undue delay after becoming aware of a personal data breach affecting Customer Personal Data, with the information reasonably available to us.

10. Deletion. At the end of the Agreement we delete Customer Personal Data as set out in clause 14, unless the law requires us to keep it. You can ask for a copy before deletion.

11. Audit. We will make available the information reasonably necessary to demonstrate compliance with this Schedule, and allow for and contribute to audits by you or an auditor you appoint, on reasonable notice, at your cost, and no more than once a year unless required by a supervisory authority or following a breach.